likes to keep the lines of communication with our Customer Care Center open for our customers at all times. We make our customer service representatives available at all times for customers that may have any questions or concerns about our services.

We provide multiple methods of contact:

  • TELEPHONE – customers are provided with an exclusive telephone number through which our customer service representatives can be reached Monday through Friday. Our customer service representatives do answer the phone and are accessible during these hours.
  • E-MAIL – Customers can email our customer service department via the email address that is provided at the time an order is placed with A customer service representative is guaranteed to respond within 24 hours. In most instances, customers will receive a response much sooner than 24 hours.
  • LIVE CHAT– The best and fastest way to reach a customer service representative is through the live chat interface embedded on our website. There is always a customer service representative on duty to respond to any related academic writing issue or question that the customer may have.