Frequently Asked Questions

Who will create my custom essay?

Our professional team consists of well-educated writers that hold different academic degrees, varying from Bachelor and Master's to Ph.D. This allows to choose individually a writer who will cope with the requirements writing your particular essay. 


Can I work with a preferred writer? 

If you are our regular customer, you have a great opportunity to work with the professional who has done your previous orders. 


Can I talk to the writer who will be writing my paper?

You will be able to communicate with the writer by sending messages from your Personal order page. You should also be getting an email notification about every new message received from the writer. Nevertheless, it is your responsibility to check your personal page directly from time to time in case the writer has any questions regarding your order. 


Will my ordered paper be done on time?

Placing an order at, you can choose from a great variety of delivery options.

To guarantee the highest quality of the paper you buy and conduct the in-depth research, the writer requires sufficient amount of time. Therefore, we encourage you to choose a suitable deadline when you place an order.

Make sure that you upload all the additional materials at the beginning. If you fail to do that, the deadline for your order will be postponed as well. 


Will I find plagiarism in my completed order?

All papers produced by our writers are original. We use our own plagiarism detection tools that detect any Internet plagiarism. 


What if I do not like my custom paper?

In case your assignment requires some changes, you are welcome to request a revision sending your comments to the writer and stating the exact number of hours he/she can use to complete it. 


Is using your writing service confidential?

Please remember that using is absolutely confidential. We are not allowed to share your personal details with any third party. You should know that our support team can contact you using a phone number that is indicated on our website. 


How will I get my paper?

When your writer completes your custom paper, you will receive a notification. 


Is there a money back guarantee?

Our money-back guarantee provides you with an opportunity to receive a refund, if anything goes wrong (please, refer to Terms).  


Why is your price reasonable?

You receive completely exclusive writing at affordable prices because we care about our customers. Do not fall into a trap of a service that has prices lower than $10/page on the average.

We do not resell any papers. The price that our customers pay for the service is just enough for us not to do that. 


I haven't received my custom paper before the deadline. What to do?

Contact our representative immediately. You can write a message, use our live chat or call us. Our online agent will thoroughly examine your request and help you right away. You may enter any other email address or your writer cannot continue working on the paper without your assistance. Contact us immediately if you have any problem related to your order.